Category:  Advice for Airlines

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It Had to Happen

In Advice for Airlines, Advice for Hospitality On August 21, 2013 1 Comment

It Had to Happen A new study from Deloitte & Touche, LLP found that about three-quarters of high frequency business travelers—the most lucrative kind to airlines—belong to more than one loyalty program. And only about 40 percent of these business… Read More »

Why American is my Favorite Airline

In Advice for Airlines, Advice for Business Travel On August 5, 2013 1 Comment

When I moved to Austin, Texas from Greensboro, North Carolina, I quickly discovered the shortcomings of US Airways service for the city. The only flights in or out were on regional jets with no first class cabin and a not… Read More »